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KnowledgeStorm Customer Service: Your Best Customer Service Technology Resource
KnowledgeStorm Customer Service makes the marketing and evaluation process efficient for those conducting Customer Service-related technology searches. Compare Customer Service software, hardware, and reseller & service offerings; find Customer Service White Papers and other research. KnowledgeStorm Customer Service is part of the KnowledgeStorm Network of sites.

Top Requested Categories

Customer Service (General)

Call Center Management

Help Desk and Call Management

Customer Relationship Management (CRM)

Customer Information Management/ Customer Databases

On-line Customer Support

Scheduling

Interactive Voice Response (IVR/ CTI)

Service Organization Management

Field Service Management

Service Dispatch

Problem Ticket Management

Telephony/ CTI/ VOIP

Automatic Call Distribution ACD

Voice Logging and Quality Assurance Recording

Featured on KnowledgeStorm
Customer Service and Help Desk Support Software by Parature, Inc.
GoToAssist Corporate - Remote Support Service by Citrix Online - GotoAssist
TechExcel CustomerWise – (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.
The Business of Online Support: Achieving Your Competitive Support Advantage by Motorola
Achieving Both Customer Service and Marketing Objectives in the Customer Service Call Center by Austin Logistics

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