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12 Tips to Assess Online Retail Readiness for the Holidays by Gomez
September 14, 2009 - (Free Research) Overall Web performance - including availability, responsiveness and consistency - can have a huge impact on an online retailer's revenues, brand and customer satisfaction. Read this whitepaper to learn 12 tips to assess online retail readiness for the upcoming holiday season.
Titan 3000 Demo by BlueArc Corp.
August 01, 2009 - (Free Research) BlueArc's Titan 3000 Series is the next generation of intelligent platforms for file services designed to meet the requirements of today's sophisticated enterprise data centers and high performance applications with new levels of storage performance, scalability and reliability.
BlueArc Network Storage Platforms by BlueArc Corp.
August 01, 2009 - (Free Research) BlueArc offers the highest performing, most scalable network storage systems on the market through the Titan and Mercury Servers. The Titan and Mercury platforms operate in conjunction with BlueArc's comprehensive technology framework, which incorporates advanced data management services and an integrated storage ecosystem.
FortisAlberta: Service, Safety, Reliability and Productivity with HP and Microsoft by Hewlett-Packard Company
January 30, 2009 - (Free Research) FortisAlberta distributes electricity over 107,000 kilometers of power lines to 453,500 customers across plains and mountains that are buried in snow one-third of the year. When they needed to reduce risk and improve business technology availability, continuity and disaster recovery, they turned to HP.
Help Desk vs. Service Desk: Which One is Right for You by Numara Software
March 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
EtherScope Analyzer by Fluke Networks
November 2009 - (Free Research) First responders to network emergencies rely on the EtherScope Series II Network Assistant when it's time for action -- a handheld network analyzer combining essential tools that help network professionals quickly solve the wide range of problems they encounter. Take advantage of our free 5-day trial. Click “View Now” to request your free trial.
E-book: Automate configuration changes and save your data center millions by BMC Software, Inc
November 2009 - (Free Research) Manual configuration changes are the no. 1 cause of service disruptions. In this article, customers, analysts and IT experts share strategies to help automate your manual processes and ensure that changes are applied according to configurations – every time. Download the ebook.
The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
ROI on Network Efficiency: Customer Case Study by Hewlett-Packard Company
February 2009 - (Free Research) When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.
Dell's SMART Approach to Workload Automation by BMC Software, Inc
April 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
BMC Database Administration Solution for DB2 z/OS by BMC Software, Inc
April 2009 - (Free Research) BMC provides a set of tools and utilities that are designed to automate the complex processes involved in updating and managing DB2 environments with the aim of being easy to use, and fast and effective in their execution.
WhatsUp Gold Premium Edition - Free Trial! by Ipswitch WhatsUp Gold
July 2009 - (Free Research) Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running.
Winning with HP Integrity servers for SAP with Windows Server 2003 by Arrow ECS HP Group and Intel
October 2007 - (Free Research) Companies face numerous challenges when managing and integrating information across enterprise business processes. Companies frequently choose an Enterprise Resource Planning (ERP) solution to fulfill business requirements. The leading ERP applications with the greatest market share are the mySAP ERP and SAP R/3 industry solutions from SAP AG.
Best Practices for Network Transformation for Carrier Ethernet Services by ECI Telecom
May 2009 - (Free Research) ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more.
Choosing the Best CRM for Your Organization by Oracle Corporation
September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
Configuring High Availability for Windows Server 2008 Environments by Marathon Technologies
September 2009 - (Free Research) All organizations are becoming increasingly reliant upon their computer systems. The availability of those systems can be the difference between the organization succeeding and failing. This series will examine how we can configure our Windows Server 2008 environments to provide the level of availability our organizations need.
Windows Server 2008 High Availability: Technology Comparison by Marathon Technologies
September 2009 - (Free Research) Downtime can create significant financial and regulatory non-compliance consequences. This webcast provides viewers with tips for planning a high availability strategy for Windows Server 2008 to reduce downtime.
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