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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention by McAfee, Inc.
August 17, 2009 - (Free Research) Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

IT Economics: CA Infrastructure Management Reduces Operational Costs and Increases IT Efficiency by CA
July 25, 2009 - (Free Research) This white paper describes the key infrastructure management challenges facing IT managers today. It then discusses how IT teams can improve the economics of infrastructure management by taking advantage of integrated, automated performance analysis and fault isolation technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HotSchedules Customer Case Study by Dell and Microsoft
December 2008 - (Free Research) In this case study read how Hot Schedules needed to design and deploy a new data center infrastructure that could accommodate rapid annual business growth while also controlling hardware acquisition and power consumption costs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HotSchedules Customer Video by Dell and Microsoft
December 2008 - (Free Research) In this video case study watch and learn how Dell Global Infrastructure Consulting Services HotSchedules deployed a virtualized server infrastructure with Microsoft Windows Server 2008 Hyper-V.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Case Study: Indiabulls Gets Bullish on Growth by Deploying Dell Servers and a Dell SAN by Dell India
December 2007 - (Free Research) Read this case study to learn how one of India's leading financial services firms paved the way for continued growth and improved customer service by deploying Dell servers and a Dell SAN.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Changing the Economics of IT: HP Adaptive Infrastructure and VMware vSphere 4.0 by HP, Intel, & VMware
August 2009 - (Free Research) Many IT managers face the challenge of providing greater business service while keeping costs low. Watch this webcast to learn how to simplify resource management. Gain insight into an advanced processor technology that reallocates energy budget from underutilized cores to those that need to run faster.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE by Sun Microsystems, Inc.
October 2008 - (Free Research) Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Business Service Management (BSM) in a Challenging Global Economy: Delivering Service Quality While Improving IT Efficiency by Hewlett-Packard Company
May 2009 - (Free Research) This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell PowerEdge T610 Server - Unprecedented Efficiency by Dell, Inc. and Intel
May 2009 - (Free Research) Watch this video to learn how the Dell PowerEdge T610 server is a key building block for IT professionals seeking the highest level of performance, availability and expandability in a two-socket server.
(VIDEO) VIEW ABSTRACT | GO TO

Dell PowerEdge Energy Smart Servers -- The Smart Choice for Optimizing your Data Center by Dell, Inc. and Intel
May 2008 - (Free Research) Dell's end-to-end approach helps customers worldwide solve their power and cooling challenges and meet the demands of business growth with industry-standard solutions. They offer solutions you can deploy right now, as well as the right mix of tools, partnerships, and services to help you get the most from your existing infrastructure.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs by Pivotal CRM, a CDC Software solution
November 2009 - (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft
January 2008 - (Free Research) Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Resiliency for a Smarter Planet: New, Affordable Ways to Ensure IBM Power Systems Availability by Vision Solutions
March 2009 - (Free Research) Do you have the right technologies to compete in today's economic times? IBM's Dynamic Infrastructure™ initiative combined with Resilience 2.0 technologies from Vision Solutions deliver a secure, virtualized, energy efficient, and highly resilient IT environment for businesses of any size.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Help Desk vs. Service Desk: Which One is Right for You by Numara Software
March 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL for the Real World by Numara Software
January 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Friendly Face of IT: User-friendly IT Management by Numara Software
January 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Practical and Flexible IT Service Management for the Real World by Numara Software
January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practice Insights: ITIL Service Operation by BMC Software, Inc
November 2009 - (Free Research) Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
(SCREENCAST) VIEW ABSTRACT | GO TO

Giving Service Companies a Fast Start by SAP AG
March 2009 - (Free Research) Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance by Shavlik Technologies
July 2009 - (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Five CIO Challenges Addressed by Better Change Management by IBM
March 2008 - (Free Research) In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects by IBM
April 2009 - (Free Research) The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Cloud Computing: Transforming IT by Platform Computing Corporation
July 2009 - (Free Research) This white paper examines the evolution of private clouds and discusses how many organizations that have implemented grid or virtual machines are moving towards private clouds. It also describes how organizations can successfully implement this new IT delivery model using a phased approach that starts with cloud management software.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell's SMART Approach to Workload Automation by BMC Software, Inc
April 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Virtual Server Environment Reference Architecture: Shared Infrastructure for Databases by Hewlett Packard Company and Intel
March 2007 - (Free Research) The core concept behind the Shared Infrastructure for Databases involves simple building blocks, comprised of computing elements, connected together to create a powerful, yet elegant shared database environment. This white paper describes the shared infrastructure, its benefits and HP offerings to help you implement this solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 49 | Next Page

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