TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves. Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more... >> Discover more offerings from Bowen & Groves.

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Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling the Agile Enterprise Through Corporate Performance Management by PricewaterhouseCoopers August 2008 - (Free Research) IT executives are turning to integrated business intelligence (BI) and performance management solutions to achieve management excellence. Explore our virtual trade show on Enterprise Performance for advice from industry experts. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Performance management trends, with Howard Dresner by BOARD July 2008 - (Free Research) The focus of business performance management (BPM) initiatives is evolving. In this expert podcast, gain insight on how to begin and expand your BPM initiatives and the trends that are affecting the BPM market. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Business Intelligence: The Definitive Guide for Midsize Organizations by SAP America, Inc. June 2008 - (Free Research) Business intelligence (BI) allows organizations to better understand, analyze, and even predict what’s occurring in their company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Practices for Successful Enterprise Performance Management by BearingPoint August 2008 - (Free Research) In this webcast learn how business intelligence (BI) and performance management solutions can help you unleash the value of your data to enable better decision-making and more effective performance management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Microsoft Dynamics CRM Online ® Offer by Microsoft May 2008 - (Free Research) Download this free trial of Microsoft Dynamics CRM Online with enhanced customer relationship management capabilities. Test-drive this Microsoft hosted solution & find out what small business decision makers are buzzing about. (WHITE PAPER) GO TO WHITE PAPER

SingTel IP VPN - FSI Financial Services Institutions by Singapore Telecommunications Ltd May 2008 - (Free Research) IP VPN technology, with its inherent benefits, can enable Financial Services Institutions (FSI) to reduce their operational expenses while increasing network performance and quality of service offered to both internal and external customers. Read this white paper for more information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Real Value of Network Visibility by Solera Networks June 2008 - (Free Research) This report is a roadmap for organizations that are striving to accomplish their business goals by developing capabilities and deploying technology solutions for network monitoring, analytics, and simulation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ServicePower - Strengthening the Service Chain by SERVICEPower. ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

QlikView - Using Complementary Business Intelligence Software with SAP by QlikTech Inc. August 2008 - (Free Research) SAP’s product line includes a business intelligence product, users found the product to be quite useful in a number of analytical roles and well suited for the construction of complex data warehouses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

QlikView for SAP by QlikTech Inc. August 2008 - (Free Research) Using QlikView, companies complement their centralized SAP reporting capabilities with instant user-driven visibility into business processes, allowing SAP-based decision making at the speed of business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guide To Complete Solutions: How Small and Midsized Businesses Use Integrated Business Management Suites to Leverage Business Growth by Sage Software Inc. (E-mail this company) May 2007 - (Free Research) Recent trends in globalization, e-commerce, and automation have changed the business environment and increased competitive pressures. This paper describes how integrated business management solutions can help today’s small and midsized business leaders leverage better operational efficiency and deliver improved service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Unlimited Growth and Acquisition Capabilities with IBM applications by Xperia June 2008 - (Free Research) Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Critical Success Factors Deploying Pervasive BI by MicroStrategy June 2008 - (Free Research) Pervasive BI is the ability to deliver integrated right-time DW information to all users – it also provides an enterprise with the necessary visibility, insight, and facts to make smarter decisions in all processes at all times. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate ROI and Reduce Costs with Incentive Compensation System by AcTEK April 2008 - (Free Research) This document provides insurance carriers with an overview of expected Return on Investment to be gained from deploying the ACom3 Commission and Incentive Compensation system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by SAP America, Inc. March 2008 - (Free Research) The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviours. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 2 by SAP America, Inc. March 2008 - (Free Research) Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers' lifestyle needs and demands. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 1 by SAP America, Inc. March 2008 - (Free Research) Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behaviour. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BusinessObjects Edge: Gaining an Edge on the Competition by Business Objects June 2008 - (Free Research) BusinessObjects Edge Standard makes it simple for growing, mid-size companies to get immediate insight into their business data for fast, well-informed decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deliver Full Workforce Optimization and Build the Optimal Service Solution by SERVICEPower. February 2008 - (Free Research) A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America, Inc. August 2008 - (Free Research) Read how you can increase client value and lower costs through implementing more efficient resourcing and partnering processes and cocreating value with your clients. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Manufacturing Imperative: Enterprise Service-Oriented Architecture by SAP America, Inc. August 2008 - (Free Research) This white paper describes enterprise SOA and the business opportunities it creates for manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Enterprise Data Management Solution for Successful Mergers and Acquisitions by IBM. August 2008 - (Free Research) Read this white paper and explore how coexistence, absorption, best-of-breed and transformation can lead to successful mergers and acquisitions activities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc. July 2008 - (Free Research) Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

CA IT Process Automation by Computer Associates (CA) July 2008 - (Free Research) IT process automation allows customers to automate activities within the IT data center itself. Read this paper to discover how this is a simple solution for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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