Topics Related to Your Search
Customer Relationship Management (CRM)
|
Customer Service (General)
|
Sales Force Automation (SFA)
|
Telephony/ CTI/ VOIP
|
Network Management
|
Field Service Management
|
Sales Management
|
Customer Information Management/ Customer Databases
|
Unified Communications / Voice & Data Convergence
|
Customer Data Integration
1 - 25 of 233 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
ExtraView 5-Free Program-Issue Tracking, Workflow, and Process Platform by Extraview Corporation.
March 2008 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to...
ITIL Version 3 and the IT Service Catalog by newScale
(E-mail this company )
April 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
Alliance PocketPC - Impact Field Productivity by Astea International Inc.
(E-mail this company )
Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
Astea Alliance - Service Lifecycle Management by Astea International Inc.
(E-mail this company )
Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
IDC White Paper: Successfully Implement SAP Applications by SAP America, Inc.
February 2008 - (Free Research) In this white paper, IDC shares why gaining access to the latest SAP solutions can truly accelerate time to value, which in turn can help to achieve business objectives and competitive advantage.
The Call for More Progressive Self-Service by Pitney Bowes Group 1 Software
July 2008 - (Free Research) This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business.
On Demand Remote Desktop Support Trial by NTR Global
August 2008 - (Free Research) Download this trial and learn how to provide remote technical support to customers and remote/mobile workers without leaving your office.
Four Types of Configurators: Which One Is Right for Your Business? by Configure One.
June 2008 - (Free Research) This white paper highlights the functionality that companies are looking for in a configurator today, and examines the scope of the four categories of configurators and also provides some of the key questions you should ask potential software vendors.
SingTel IP VPN - FSI Financial Services Institutions by Singapore Telecommunications Ltd
May 2008 - (Free Research) IP VPN technology, with its inherent benefits, can enable Financial Services Institutions (FSI) to reduce their operational expenses while increasing network performance and quality of service offered to both internal and external customers. Read this white paper for more information.
SingTel IP VPN - Logistics: Logistics Service Providers by Singapore Telecommunications Ltd
May 2008 - (Free Research) In this era of globalization, it's imperative that your offices are able to securely and effectively communicate. This white paper details the benefits of implementing an IP VPN solution and why it's a better choice than WAN.
Meeting Tomorrow's Internet Performance Requirements by Keynote Systems
February 2008 - (Free Research) This white paper discusses how the customer experience can be improved through Service Level Management (SLM). Discover the steps necessary for better defining the processes, IT roles and organizational structures needed to create essential standards.
ESG: Intelligent Data Archiving by Arrow Electronics, Inc.
April 2008 - (Free Research) The goal of intelligent data archiving is to move dormant data off of primary storage systems and put them on lower cost, easy to manage archival storage. Read this ESG white paper to learn more about intelligent data archiving and its benefits.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.