CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

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Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Cognos Online Conference for Retailers and Manufactures by IBM October 21, 2009 - (Free Research) This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products. (VIRTUAL SEMINAR) GO TO

Case Study: Indiabulls Gets Bullish on Growth by Deploying Dell Servers and a Dell SAN by Dell India December 24, 2007 - (Free Research) Read this case study to learn how one of India's leading financial services firms paved the way for continued growth and improved customer service by deploying Dell servers and a Dell SAN. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Warehouse Management Today: Balancing Financial Pressures and Growing Demands by SAP America Inc January 23, 2009 - (Free Research) This paper explains why a warehouse management system (WMS) is one of the key technologies required to create a successful adaptive supply chain network. This system enables the extended warehouse to sense and respond to a variety of business requirements and meet complex and changing customer needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lean IT: The Time for Transformation is Now by CA August 01, 2009 - (Free Research) Many institutions are investigating opportunities to create more value for customers by eliminating or reducing non-value-adding activities. Lean processing, long a staple in manufacturing, provides this opportunity for increasing efficiency within financial services. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Confidence in Commerce: Enabling e-banking and online services with two-factor authentication by SafeNet, Inc. September 01, 2009 - (Free Research) Many financial organizations are looking to implement proactive security measures to combat identity theft. Strong authentication – a security method which employs the use of more than one factor to identify users accessing private networks and applications – is among today’s leading choices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cashing in on Customer Intelligence in the Financial Services Industry by Infor CRM October 22, 2009 - (Free Research) In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce September 01, 2009 - (Free Research) This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Financial Analytics by Oracle Corporation December 01, 2008 - (Free Research) Oracle Financial Analytics provides organizations with better visibility into factors that drive revenues and shareholder value. Oracle BI Applications are powerful, pre-built solutions that enable organizations to implement more quickly, with less risk and at a fraction of the cost required to build traditional business intelligence solutions. (DATA SHEET) VIEW ABSTRACT | GO TO

Riding the Growth Wave: Leveraging Economies of Scale by SAP AG April 01, 2008 - (Free Research) This paper examines how an integrated information technology solution can help you take advantage of economies of scale to boost manufacturing utilization, enhance service levels, and improve the efficiency of your sales and administrative activities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Vault-Like Protection for 200 Financial Services Locations by WatchGuard Technologies, Inc. October 26, 2009 - (Free Research) Southern Management Corporation, a financial services company providing tax and loan services, required a tight lockdown of their cache of personal and confidential customer data, while allowing for easy administration from the small IT staff managing a widespread network. WatchGuard provided the perfect solution. Read on to learn how they did it (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Achieving GLBA Compliance with Red Hat Enterprise Virtualization for Desktops by Red Hat October 05, 2009 - (Free Research) This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific GLBA mandates while increasing overall efficiency and agility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst paper: Mobile Banking Creates a Bright Spot Within the Struggling Financial Services Industry by BlackBerry July 27, 2009 - (Free Research) Mobile banking is quickly growing in popularity among young, affluent, tech-savvy smartphone users in America and Canada. As a result, financial institutions will have a highly interactive and expandable line of services and devices they can use to engage their customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Data Grids & SOA by Oracle Corporation November 13, 2008 - (Free Research) This white paper demonstrates that a data grid infrastructure, built with clustered caching, can help you avoid "weak link" vulnerabilities that can sabotage SOA strategies. Discover why the data grid offers improved data access that can create a competitive edge, improve financial performance, and sustain customer loyalty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Banking on Confidence: 5 Core Competencies of Compliance by Tripwire, Inc. January 01, 2009 - (Free Research) Read this case study to learn how Rothschild Bank in Zurich has achieved banking and financial reporting regulatory compliance by getting a handle on change and getting down to basics - the five core competencies of compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success by Infor CRM October 2009 - (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Total Economic Impact™ Of Dell’s Server Consolidation And Virtualization Solutions by Dell India August 2007 - (Free Research) The purpose of this Forrester study is to provide readers with a framework to evaluate the potential financial impact of the Dell Solution. Read this study to better understand and evaluate Dell's server consolidation and virtualization solutions. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Demonstrating Results for Identity Management in 30 Days: A Customer Case Study by Oracle Corporation September 2009 - (Free Research) In this webcast, learn how a leading financial services company closed major gaps in their security and compliance programs using an identity management solution. Get details on the design and deployment, as well as how identity management aided in achieving quick results and immediate value. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

5 Steps to Reducing Downtime: Best Practices for Windows Server Application High Availability by Marathon Technologies September 2009 - (Free Research) This white paper discusses five steps for protecting Windows Server applications from downtime, offering established best practices to reduce potential single points of failure and ensure rapid recovery or continued operations in the event of failure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis by SAP America Inc June 2009 - (Free Research) There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Profitability Perspective: How Automated Reporting Drives Better Decisions by SAP America Inc June 2009 - (Free Research) Driving sustainable growth requires profitability-focused planning and performance management. This special study highlights some key survey findings, which collectively show that profitability reporting is increasing in importance and the use of technology and more sophisticated costing and reporting solutions is high on the agendas of many... (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc. November 2009 - (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automated testing ROI: fact or fiction? A customer's perspective: What real QA organizations have found by Hewlett-Packard Company February 2009 - (Free Research) The white paper explores the fundamentals of automated software testing, explains how such an endeavor is actually an investment for a company, and details how a company can get a return on their investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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