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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
MAX Version 5.0 by Exact Software
March 16, 2009 - (Free Research) MAX offers significant depth and breath of functionality for manufacturing companies that require MRP Planning, Capacity Planning, Forward and Backward Traceability, and Integrated Engineering Change Control.
How Gambling Sites Work Together to Combat Online Fraud by iovation, Inc.
June 2009 - (Free Research) Check out this webcast to learn how iovation helps online businesses proactively expose fraudsters and abusers in real-time using device reputation and evidence sharing solutions.
Mobile CRM Working the Way Salespeople Work by Oracle Corporation
September 2008 - (Free Research) This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.
CRM for the Professional on the Go by BlackBerry
December 2006 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.
How to Identify the Good from the Bad in Online Dating by iovation, Inc.
June 2009 - (Free Research) Watch this informative webcast to learn how to manage fraud with device reputation, expose spammers in real-time, and how top online dating sites are combating fraud and abuse.
Mobile Sales Force at Growing Company Benefits from Mobilizing CRM Information to the Field by BlackBerry
February 2009 - (Free Research) Sales Partnerships needed a way to coordinate the activities of the outsourced sales force services it offers. They wanted a solution that would help maximize the productivity of the sales force by tracking sales activities, handling territory management, and creating a high level of accountability for the sales representatives working...
Sales Force Automation: A SugarCRM's Sales Tools Demo by SugarCRM Inc.
June 2009 - (Free Research) Watch this demonstration of SugarCRM to learn the many benefits SugarCRM has to offer you and your company, from automated lead notification to track and share sales contacts and much more. This demonstration will show just how easy SugarCRM is to use and how it can benefit your company.
Fortis Turkey by CA
October 2008 - (Free Research) To safeguard the critical customer-facing and banking applications that rely on its network infrastructure, Fortis Turkey implemented a Network Management solution from CA.
CA SPECTRUM® Redefining Network Fault Management by CA
October 2008 - (Free Research) CA SPECTRUM® Network Fault Manager software delivers fault and configuration management across diverse, multi-technology networks to assure the availability of critical network services that are essential for your business applications.
Next-Generation Mobility Platforms, an IDC white paper by Sybase, Inc.
April 2009 - (Free Research) In this paper, IDC analyzes the role of next-generation mobile enterprise platforms as organizations seek a more strategic deployment of mobile solutions, and analyzes why mobility is important to enterprise customers. This paper will also identify vital criteria for choosing a next-generation platform.
How to Cut BlackBerry Support Costs by 25 to 50% by Zenprise
February 2009 - (Free Research) Read this paper to find out how Zenprise MobileManager uses automation to help improve end user support quality without increasing staff or IT spending to keep up with the exponential growth of mobile email usage across enterprise organizations.
eGuide - Mobile Security Policies by BlackBerry
February 2009 - (Free Research) In this expert E-Guide, you'll discover three key elements that are essential to your mobile security policy and learn how government regulations affect what is required in your policy.
The Multiscreen concept: Why it's Needed and How to Get Started by Alcatel-Lucent
June 2009 - (Free Research) Multi-screen is the next step beyond Triple Play. Triple Play allows consumers to experience media on their mobile, their TV, and their PC. Multi-screen allows content to be consumed seamlessly. Listen to this podcast and see how both consumers and service providers benefit from this evolutionary step in multimedia presentations.
School Bus Operator Drives Competitive Advantage with Blackberry Solution by BlackBerry
February 2009 - (Free Research) Southland Transportation, providing school bus and other transportation services, deployed BlackBerry® smartphones, with a custom-built application, to their drivers so they can report road conditions and delays quickly and easily providing timely and accurate updates for everyone.
Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry
February 2009 - (Free Research) J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.
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