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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus UK October 27, 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Taking Control of Your Business: Growing Profitably in the Professional Services Market by SAP America Inc January 01, 2006 - (Free Research) This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility, maximizing resource utilization, improving operational efficiency, and successfully acquiring more customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Supply Chain Performance Management Strategically by SAP America Inc November 05, 2009 - (Free Research) Paralleling the explosion in materiel sourcing over the past decade, corporate supply chains have grown strikingly more complex because of a greater amount of outsourcing, increased globalization and a more complex regulatory environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supply Chain Cost-Cutting Strategies by SAP AG August 07, 2009 - (Free Research) Maintain operational efficiency while cutting supply chain costs with new approaches, technologies, and methodologies. Third party logistics providers, radio frequency identification rentals, and attribute-based demand planning can help you reduce supply chain costs and boost customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Embarcadero® DB Optimizer™ by Embarcadero Technologies, Inc. May 14, 2009 - (Free Research) Poor performing SQL code is costly in terms of dollars and customer satisfaction. Discovering performance bottlenecks once they're in production is costly. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. (WHITE PAPER) GO TO WHITE PAPER

Optimize Customer Experience to Achieve Competitive Advantage by Wipro Technologies October 2009 - (Free Research) Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation November 2009 - (Free Research) Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to the Value of Reliable Data in Manufacturing by DataFlux Corporation November 2009 - (Free Research) This paper examines the impact of unreliable data on manufacturing companies. It then defines the requirements needed to guarantee data reliability in manufacturing and offers a practical approach to creating and governing that data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ESG: Building a Comprehensive Information Retention Strategy with HP by Hewlett-Packard Company October 2008 - (Free Research) This paper examines the risks and costs organizations face if they do not make the appropriate investments in hardware and software technologies to support their information retention strategies. The second part of the paper discusses how HP is fully capable of supporting customers' information retention strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Take Control of Your Assets and Take Control of Your Costs by Numara Software November 2009 - (Free Research) In this webcast, you will see how you can take control of your IT costs by effectively managing your assets with Numara Asset Management Platform (NAMP). You will learn how NAMP automates your resource-intensive IT asset management challenges so you can improve compliance, improve customer satisfaction, reduce risk, and optimize your investments. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The True Cost-Savings Story Behind WAN Optimization by Riverbed Technology, Inc. March 2006 - (Free Research) Looking for solid data behind the cost-savings story of WAN optimization? In this paper, NetForecast analysts interviewed customers who have deployed this solution, and the results show that this technology has significant strategic business value to companies. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Implementing a Data Quality Strategy by DataFlux Corporation January 2009 - (Free Research) In this program Gartner Research Vice President Ted Fredman and DataFlux President and CEO Tony Fisher discuss the data quality issues facing business today as well as the solutions that can solve these problems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Network Transformation: Product and Service Leadership by SAP America Inc October 2009 - (Free Research) For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun Business Intelligence Solution for Web Infrastructure by Sun Microsystems, Inc. October 2009 - (Free Research) The combination of Sun Open Storage and the commercial open-source Infobright data warehousing and Pentaho business intelligence and ETL software packages dramatically lowers the cost of entry and simplifies deployment of a powerful, sophisticated BI infrastructure. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Using Inventory Optimization to Reduce Inventory Levels in a Lean Environment by SYSPRO October 2009 - (Free Research) This paper examines many of the challenges companies have managing their inventory, and shows how an integrated Inventory Optimization solution can substantially improve their overall supply chain operation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

More Accurate Inventory Control Delivers Better Customer Service: Virco Case Study by CDC Global Services - Catalyst September 2009 - (Free Research) In this case study you will learn how Virco turned to Catalyst, to improve its efficiency and lower costs related to warehouse activities. Catalyst is a warehouse management system that works with current SAP foundations and provides accurate inventory control to eliminate stock-outs, without negatively impacting customer service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Lean IT: The Time for Transformation is Now by CA August 2009 - (Free Research) Many institutions are investigating opportunities to create more value for customers by eliminating or reducing non-value-adding activities. Lean processing, long a staple in manufacturing, provides this opportunity for increasing efficiency within financial services. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent March 2009 - (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Open, Manage, and Accelerate SSL Encrypted Applications by Blue Coat September 2007 - (Free Research) Enterprise users and their data have never been further apart. Business pressures that keep employees out of headquarters and close to customers and partners have met head-on with other drivers that are bringing far flung servers back to the datacenter. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managed Services Delivery: From Packets to Applications by Blue Coat April 2009 - (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Network Boost: control all data in your network and accelerate your data exchanges by Orange Business Services April 2009 - (Free Research) This quick Flash presentation gives us an overview of Network Boost, a turn-key networking solution that offers application acceleration tools that are focused on achieving performance objectives. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Creating and managing value-driven product portfolios by IBM June 2009 - (Free Research) The product portfolio decisions you make today will determine whether your company is relevant tomorrow. To increase the chances of marketing a successful product, organizations must deliver products and services to the consumers they value the most, and they must provide those deliverables when their consumers want them. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making Strategy Real by SAP America Inc September 2009 - (Free Research) How can management communicate business strategy effectively and assure that the entire organization has bought in to the strategy and is aligned behind it? Business performance optimization systems are an important tool for success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Operational Responsiveness of Business - a new white paper from Progress Software by Progress Software June 2009 - (Free Research) Operational responsiveness is the ability of business processes and systems to respond to changing conditions and customer interactions as they occur, enabling business leaders to capitalize on opportunities, drive greater efficiencies, and reduce risk. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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