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PODCAST: Break free from high application costs and application backlog with Enterprise Mashups by IBM August 28, 2009 - (Free Research) Come learn best practices for getting started with enterprise mashups and lowering application costs in this information-packed podcast. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Increasing Business Efficiency and End-User Productivity by Oracle Corporation July 01, 2009 - (Free Research) The following report features Michael Fauscette, group vice president of IDC's Software Business Solutions research, answering questions posed by Oracle's customers regarding business efficiency and end-user productivity. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Preparing for and Taking the PMP Certification Exam by Global Knowledge December 2008 - (Free Research) Attend this webcast with Gloria Brown and learn how to prepare for and take the PMP Certification Exam. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Wire hosts award-winning events for client education with GoToWebinar by Citrix Online June 2009 - (Free Research) Business Wire, a global market leader in commercial news distribution, adopted Citrix® GoToMeeting® with GoToWebinar® in order to enhance communication with clients, increase employee training and deliver added value to customers by providing top-notch educational Webinars. Download the case study to learn more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How the Fastest Growing Companies Use Business Intelligence by Information Builders June 2009 - (Free Research) This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategic QA: Steps to Effective Software Quality Assurance by IBM July 2007 - (Free Research) This whitepaper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience? by IBM September 2009 - (Free Research) This webcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Buying Your BI Solution from Your ERP Vendor: Strategic Business Enabler or IT Convenience? by IBM October 2009 - (Free Research) This presentation transcript explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Matching Server Virtualization with Advanced Storage Virtualization by Hewlett-Packard Company August 2009 - (Free Research) The white paper explains the benefits of matching server virtualization with advanced storage virtualization using HP LeftHand SAN and VMware Infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience? - Podcast by IBM October 2009 - (Free Research) This Podcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Agile Development: Sure-Fire Ways to Fail When You Scale by VersionOne Inc. September 2008 - (Free Research) While there are many "how to" options to extending agile beyond a few teams, this white paper focuses on critical recommendations for organizations moving to full-scale agile development. Avoiding these pitfalls can mean the difference between... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Profits and Customer Satisfaction in the Communications Industry by Infor CRM December 2008 - (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The True Cost-Savings Story Behind WAN Optimization by Riverbed Technology, Inc. March 2006 - (Free Research) Looking for solid data behind the cost-savings story of WAN optimization? In this paper, NetForecast analysts interviewed customers who have deployed this solution, and the results show that this technology has significant strategic business value to companies. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP America Inc February 2008 - (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming Customer Service into a Strategic Asset by Microsoft February 2008 - (Free Research) View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Unified Communications: Strategic Value, Benefits and the Role of System Integrators by Hewlett-Packard Company August 2008 - (Free Research) This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises. Further, it demonstrates how unified communications (UC) can help companies to address these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft July 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Network Transformation: Product and Service Leadership by SAP America Inc October 2009 - (Free Research) For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding a Route to Recovery: Four Strategies by Cisco Systems, Inc. October 2009 - (Free Research) Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Management Excellence: Leveraging Technology and Techniques by Oracle Corporation November 2008 - (Free Research) One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat August 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ROI and TCO Benefits of Data Deduplication for Data Protection in the Enterprise by Data Domain August 2008 - (Free Research) This whitepaper examines and quantifies the costs and benefits of backup with deduplication storage as strategic assets for data protection. Three organizations in different industries are discussed as case studies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sole-sourcing BI from your ERP vendor: IT convenience or strategic business decision? by IBM July 2009 - (Free Research) Datamonitor surveyed 100 SAP customers to understand the implications of sole-sourcing. Read the survey findings and learn the trends and behaviors associated with sole-sourcing BI from ERP vendors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Operational Excellence: The New Lever of Profitability and Competitive Advantage by SAP America Inc January 2009 - (Free Research) The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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