Topics Related to Your Search
Call Center Management
|
Customer Service (General)
|
Contact Center Management
|
Customer Relationship Management (CRM)
|
Telephony/ CTI/ VOIP
|
Data Center Management
|
Help Desk and Call Management
|
Business Intelligence Solutions
|
Automatic Call Distribution ACD
|
Customer Information Management/ Customer Databases
1 - 25 of 500 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Security as a Process by Stonesoft Inc.
May 2008 - (Free Research) In meeting the security needs of the agile enterprise’s dynamic data center, security staff needs to address its new demands in terms of manageability, scalability, flexibility, and updatability.
CA IT Process Automation by Computer Associates (CA)
July 2008 - (Free Research) IT process automation allows customers to automate activities within the IT data center itself. Read this paper to discover how this is a simple solution for your company.
ESG: Intelligent Data Archiving by Arrow Electronics, Inc.
April 2008 - (Free Research) The goal of intelligent data archiving is to move dormant data off of primary storage systems and put them on lower cost, easy to manage archival storage. Read this ESG white paper to learn more about intelligent data archiving and its benefits.
Power Up Your Global Business In Asia and Beyond by Singapore Telecommunications Ltd
March 2008 - (Free Research) This quick fact sheet details a dependable, high performance IP VPN service called ConnectPlus that provides reliable policy-based flexibility to handle all classes of traffic, while providing your business with quality communications.
Managing Application Performance by Shunra Virtual Enterprise
April 2008 - (Free Research) The goals of this white paper is to describe how IT organizations can use WAN emulation tools to improve the performance of applications, plan for change and improve the relationship between the application groups and the network group.
Network Management Planning Guide by Blue Coat
August 2008 - (Free Research) This E-Guide explain the changes in traditional network management and how Web 2.0, SOA, IMS and other application-heavy delivery platforms are changing the management requirements.
Leverage your network with WAN optimization by Blue Coat
July 2008 - (Free Research) In this Expert Lesson learn about the benefits of WAN optimization. It will explore, how it works, which applications are the best fit, and how to integrate it with security and network management.
Making the Most of Virtualization by CA.
February 2008 - (Free Research) Virtualization can help you save time and money while achieving more with the computer resources you already own. VMware allows you to visualize and manage logical entities as easily and as well as physical entities.
Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software
June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
Astea Alliance Service Management Suite by Astea International Inc.
(E-mail this company )
Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
Acquire, Analyze, and Present Data with LabVIEW by National Instruments
NI LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible.
Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM.
IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.
Cisco IPC Cost Savings Calculator by Cisco Systems, Inc
February 2008 - (Free Research) This tool will estimste your current voice costs based on industry averages in a traditional PBX environment.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.