TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc..
CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident
more...
>> Discover more offerings from TechExcel, Inc..
CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc..
Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable
more...
>> Discover more offerings from SAP America, Inc..
IP Phone 7900 by Cisco Systems, Inc.
The new suite of evolutionary Cisco Unified IP Phones, Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G models, have Advanced Media endpoints, which create an
more...
>> Discover more offerings from Cisco Systems, Inc.
Topics Related to Your Search
Customer Relationship Management (CRM)
|
Telephony/ CTI/ VOIP
|
Service Organization Management
|
Enterprise Resource Planning (ERP)
|
Business Process Management (BPM)
|
Service Oriented Architecture (SOA)
|
Teleconferencing
|
Customer Service (General)
|
Network Management
|
Change and Configuration Management
1 - 25 of 500 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Astea Alliance Service Management Suite by Astea International Inc.
(E-mail this company )
Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
Captaris RightFax - Enterprise Fax and Document Delivery by Captaris
RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.
Cisco PIX 506E Security Appliance by Cisco Systems, Inc
The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance.
SCOPIA Desktop by RADVISION
June 2008 - (Free Research) SCOPIA Desktop provides the capability to easily connect remote employees, external partners, prospects, etc. to your existing video conferencing network; extending the room system deployment beyond the room.
ServicePower - Strengthening the Service Chain by SERVICEPower.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
SOA and BPM - Practical Approaches to Effective Implementation by Cognizant Technology Solutions.
November 2008 - (Free Research) This webcast describes Business Process Management (BPM) and Service Oriented
Architectures (SOA) and explores the relationship between them in creating business agility. Together they also create scalability accommodating future business needs.
Alliance PocketPC - Impact Field Productivity by Astea International Inc.
(E-mail this company )
Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
Size DOES Matter – When Choosing the Right ERP Solution by Xperia
June 2008 - (Free Research) Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier.
CA IT Process Automation by Computer Associates (CA)
July 2008 - (Free Research) IT process automation allows customers to automate activities within the IT data center itself. Read this paper to discover how this is a simple solution for your company.
Astea Alliance - Service Lifecycle Management by Astea International Inc.
(E-mail this company )
Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.