IP Phone 7900 by Cisco Systems, Inc.
The new suite of evolutionary Cisco Unified IP Phones, Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G models, have Advanced Media endpoints, which create an
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Parature's Online Customer Service Software & Solutions by Parature Inc..
Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they
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TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc..
CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident
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Testing Multiplay Networks by Ixia.
June 2008 - (Free Research) As the Internet evolves, a wider variety of multiplay services are carried from broadly distributed sources to a large and varied audience of consumers.
Unauthorized Applications: Taking Back Control by Sophos Inc.
July 2008 - (Free Research) This paper explains why it is important to control unauthorized applications, discusses the various approaches, and highlights how integrating this functionality into malware protection is the simplest and most cost-effective solution.
Sourcefire Adaptive IPS by Sourcefire
June 2008 - (Free Research) Sourcefire Adaptive IPS addresses organizations’ need for better efficiency and effectiveness by sharply reducing or eliminating the effort required to tune Sourcefire’s IPS sensors.
Managing Application Performance by Understanding Applications by Shunra Virtual Enterprise
July 2008 - (Free Research) This paper describe how IT organizations can use WAN emulation tools to improve the performance of applications, plan for change and improve the relationship between the application groups and the network group.
The Call for More Progressive Self-Service by Pitney Bowes Group 1 Software
July 2008 - (Free Research) This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business.
Optimizing Managed Service Delivery with Secure Application Acceleration by Blue Coat
July 2008 - (Free Research) Large-scale enterprises, as well as small- and mid-size businesses (SMBs) are facing economic challenges. This whitepaper examines theses trends and challenges while identifying the best way to optimize network and application performance and security.
New Application Security Regulations: Building Compliance In by Ounce Labs
January 2008 - (Free Research) Ounce Labs is one of the leading source code analysis vendors to provide PCI-specific capabilities. Our solution provides your executives, analysts, developers and auditors with the answers they need to manage risk within your system.
Four Essentials for Building Your SharePoint Strategy by Quest Software, Inc
April 2008 - (Free Research) The explosive growth of Microsoft SharePoint has left IT departments scrambling to effectively manage their SharePoint environments. Download this white paper for guidance on how to construct a solid plan to manage your current environment and plan for…
Traffic Optimisation Profiling Service Video by Singapore Telecommunications Ltd
April 2008 - (Free Research) SingTel TOPs is a reliably proven alternative to help customers manage their existing bandwidth. Besides offering visibility on which applications are in use, it also shows the customer who uses them and how much of the network’s resources they consume so that the customer will be able to isolate and solve performance issues.
ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct
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ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.
Security as a Process by Stonesoft Inc.
May 2008 - (Free Research) In meeting the security needs of the agile enterprise’s dynamic data center, security staff needs to address its new demands in terms of manageability, scalability, flexibility, and updatability.
ERP Software Acquisition in an FDA Regulated Environment by SoftBrands, Inc.
March 2008 - (Free Research) This white paper presents a guideline to help you select an ERP system for your FDA validation. Explore a five phase software acquisition life cycle model to help you accomplish these objectives as efficiently as possible.
MapXTreme Java Edition Data Sheet by MapInfo Corporation.
March 2008 - (Free Research) MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet.
Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
ServiceCEO for HVAC Installation and Repair Service Companies by Insight Direct
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No matter what type of HVAC Service Company you run, ServiceCEO has just the right features to make running your business much easier. It allows you to eliminate a significant portion of the day-to-day drudgery involved in running a HVAC service company. It makes everything from scheduling to quoting and parts inventory management a simple task.
ServicePower - Strengthening the Service Chain by SERVICEPower.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.