CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

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HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company September 01, 2009 - (Free Research) Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. (WHITE PAPER) GO TO WHITE PAPER

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

Migrating to the Cloud: An Alternative for SAP Customers by NetSuite October 2009 - (Free Research) This paper examines a hybrid model of ERP deployment that not only lowers the overall cost and resources required to migrate to a new version of SAP, but also reduces the ongoing annual costs of keeping the systems working, thereby freeing up the IT budget for more strategic investments (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence - Now More Than Ever by SAP BusinessObjects December 2008 - (Free Research) The goal of this white paper is to explain why business intelligence is a sound investment for any IT manager to make, especially now. Budgets are tighter and demands from executives to see immediate results from IT implementations are increasing. This paper outlines the benefits of a BI solution and its impact on a company. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical and Flexible IT Service Management for the Real World by Numara Software January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Strategic QA: Steps to Effective Software Quality Assurance by IBM July 2007 - (Free Research) This whitepaper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten steps to better requirements management by IBM October 2008 - (Free Research) Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Breakthrough Performance in Analytics and Reporting by Sybase, Inc. September 2009 - (Free Research) This webcast discusses how you can accelerate your data analysis, reporting and business intelligence (BI) applications with the help of a column-based analytics server. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Optimizing the Data Center for Cost and Efficiency by Dell India April 2009 - (Free Research) The current state of the datacenter demands a transformation that helps in improving space utilization and lowering power consumption while still providing the scale and availability the business requires. Read this report to learn how your organization can optimize data center efficiency and lower costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2009 Annual Study: France Enterprise Encryption Trends by PGP Corporation September 2009 - (Free Research) Read this paper to learn the results of a study that analyzes survey results from 414 France-based businesses and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Business Case for Data Protection: Study of CEOs and other C-level Executives by Ounce Labs, an IBM Company July 2009 - (Free Research) This study looks at what senior executives think about the value of corporate data protection efforts within their organizations. It is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile Development: A Manager's Roadmap for Success by VersionOne Inc. September 2008 - (Free Research) This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IP Address Management Webinar by Infoblox April 2009 - (Free Research) Check out this webcast, which discusses the problem of flat budgets, rising costs, and competing priorities, and explains how automating core network services has proven to be a helpful solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

6 Steps to Improving Manufacturing Performance: by Apriso Corporation April 2009 - (Free Research) This executive brief presents the six "Rules of the Road" that can help you cut costs, increase cash flow and become more responsive to changing market conditions in the manufacturing industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence Solution for Web Infrastructure Open the Door to Better Decisions by Sun Microsystems, Inc. October 2009 - (Free Research) Composed of Sun hardware systems and commercial open-source solutions Pentaho for BI and data integration, and Infobright, built on MySQL, for data warehousing, this solution comes in two customizable recommended configurations to fit your data requirements and budget -- and ease deployment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation March 2009 - (Free Research) This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP America Inc March 2007 - (Free Research) Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing Enterprise Backup and Dedupe Performance for Greater ROI by FalconStor Software November 2009 - (Free Research) Disk-based backup systems fundamentally change the way we do backup and recovery. But the key is to treat disk as disk and not as tape. Solutions need to recognize the intelligent features of disk and take advantage of those features. This webcast explores how to leverage the advantages of disk for best possible backup performance and maximum ROI. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Deploying a BackUP system that won't break IT's Back. by SonicWALL November 2009 - (Free Research) SonicWALL's award-winning solutions for the enterprise, distributed enterprise and SMB include network security, secure remote access, content security, backup and recovery, and policy and management technology. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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