January 01, 2004 - FACTS DCS is the technology solution that deliver consumer directed health plan administration seamlessly within your health claims processing operations.
January 01, 2001 - FACTS® CLAIMS & ENCOUNTERS is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters.
January 01, 2001 - FACTS®Web facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet.
March 31, 2009 - Chris Watkis, IT Director of Grey Healthcare Group wins the Best Practices in Storage Award at the 2008 Tech Forum Conference. Grey Healthcare Group, one of the world's top five healthcare communications companies, leverages FalconStor VTL with Deduplication to improve backup and recovery performance, optimize their storage environment, and..
June 03, 2009 - Today, let's focus on one of the leading players in the data deduplication space, FalconStor. FalconStor can rightfully claim the market share leadership space for VTLs, even though there are other strong players in the space. But the market is fiercely competitive and FalconStor is not resting upon its laurels.
October 08, 2009 - BI capabilities are becoming a must-have for independent software vendors. But customers and prospects are no longer satisfied with basic home-built solutions and offerings from legacy vendors.
January 01, 2008 - Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
May 19, 2009 - In today's economy, it is important to take every step you can to ensure sales effectiveness, which includes knowing who to contact and having accurate and helpful information about their company. You can get all this and more with this free trial of ZoomInfo.
October 19, 2009 - Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.
August 22, 2008 - This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.
March 01, 2008 - In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
May 01, 2008 - This paper discusses some of the common myths about infrastructure monitoring, and addresses how to ensure your infrastructure monitoring is responsive enough to satisfy and retain your customers.
February 27, 2009 - This whitepaper takes a look at the importance of corporate governance in today's context, some best practices that companies can adopt in this area for effective corporate governance and, more specifically, lays out 5 important steps to effective corporate governance.
December 26, 2008 - This white paper describes in depth the advantages of mail automation in a business world that still relies on paper-based transmissions such as faxing and mail distribution.
November 10, 2009 - This paper takes a new look at the SAP upgrade process in light of emerging best practices and new technologies. This report offers a discussion of the value of both technical and functional upgrades as well as a discussion of some of the best practices to enhance the value of your SAP upgrades while lowering overall cost.
October 22, 2009 - This paper explores the idea that to effectively compete today and into the next generation, F&B manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies F&B manufacturers must do if they want to be profitable tomorrow and in the years to come.
October 23, 2009 - This paper explores the idea that to effectively compete today and into the next generation, high-tech manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies high-tech manufacturers must do if they want to be profitable tomorrow and in the years to come.
September 16, 2009 - This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.
June 01, 2009 - Network--Stop threats before they happen. This June 2009 study examines the financial impact and potential return on investment (ROI) for McAfee Network Security Platform intrusion prevention system (formerly McAfee IntruShield®), using Adena Health System as a case study.
August 13, 2007 - This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition.
January 19, 2009 - Oracle Identity Manager is an enterprise identity management system that manages users' access right and privileges, throughout the provisioning life-cycle, within enterprise IT resources.
September 01, 2009 - To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work.
May 04, 2009 - Customer knowledge is market advantage. To refine its edge and better manage
customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.