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IBM Cognos Online Conference for Retailers and Manufactures by IBM

October 21, 2009 - This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products.

IBM Software Delivery Best Practices eKit : Do More with Less by IBM

November 04, 2009 - This e-Kit is for anyone who wants to deliver effective software, while reducing costs and risks in this challenging economic environment. Our white papers, videos, webcasts, and customer success stories provide guidance and best practices while showing you how Rational solutions help you gain both short- and long-term value.

IDC Report - Reducing Costs and Creating a More Secure IT Environment with a Holistic Approach to Data Protection by FalconStor Software

August 01, 2009 - IDC interviewed eight FalconStor customers that had deployed at least one or a combination of the following FalconStor storage management solutions: Virtual Tape Library (VTL), Network Storage Server (NSS), and Continuous Data Protector (CDP). All customers reported high levels of satisfaction.

IDC Technology Spotlight: Everyone's a Genius: SaaS-Delivered Business Intelligence Tools Put Decision Making in the Hands of Decision Makers by SAP BusinessObjects

April 01, 2009 - Inexpensive, easy-to-deploy SaaS BI can help companies put easy-to-use data mining and reporting tools for smart decision making into the hands of more employees and uncover the real “geniuses” of decision making hidden in every department.

Identity-Enabled Web Services: Standards-based Identity for Web 2.0 - Today by Ping Identity Corporation

June 05, 2009 - Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing Web Services has been a challenge until recently. This White Paper discusses how Identity-Enabled Web Services works, and why it is important.

Implementing a Data Quality Strategy by DataFlux Corporation

January 06, 2009 - In this program Gartner Research Vice President Ted Fredman and DataFlux President and CEO Tony Fisher discuss the data quality issues facing business today as well as the solutions that can solve these problems.

Improve Customer Relationships Using the 2007 Office System by Microsoft

September 09, 2009 - This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc.

November 04, 2009 - This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.

Improve Server Configuration Control: Meet PCI Quickly and Without Added Staff by Tripwire, Inc.

October 05, 2009 - Read this case study to learn how Tripwire provided this subscription billing service company achieve broad PCI compliance and helped them become proactive in handling security and compliance issues.

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 29, 2009 - This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

Improving Organizational Performance Management Through Pervasive Business Intelligence by SAP BusinessObjects

June 19, 2009 - Evidence of the competitive value of business intelligence (BI) and analytics solutions is growing. This IDC white paper discusses the growing body of evidence suggesting a direct link between investment in business analytics solutions and organizational performance.

Improving Process Flexibility: How to Respond Quickly to Changing Market Demands by Streamlining Processes by Oracle Corporation

December 01, 2008 - This white paper will show that by improving process flexibility and transparency, not only can employees and systems adapt more easily to changing requirements, but existing infrastructure and applications can run more smoothly together for longer, thus raising ROI.

Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft

April 01, 2008 - The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.

Increase Profits and Customer Satisfaction in the Communications Industry by Infor CRM

December 05, 2008 - Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.

Increase Sales Productivity by Creating a Connected and Collaborative Sales Force by Microsoft

September 09, 2009 - Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have.

Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM by Microsoft

September 09, 2009 - Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.

Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile by Microsoft

September 09, 2009 - In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.

Increase Your Returns Using Event-Based Marketing by Infor CRM

July 22, 2009 - Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.

Increasing Business Efficiency and End-User Productivity by Oracle Corporation

July 01, 2009 - The following report features Michael Fauscette, group vice president of IDC's Software Business Solutions research, answering questions posed by Oracle's customers regarding business efficiency and end-user productivity.

Increasing Customer Experience via Rich Information Applications by Actuate

September 09, 2009 - This whitepaper shares key points and recommendations from leading analysts such as Forrester to assist organizations in leveraging RIAs to enhance online user experience.

Infor CRM Epiphany For Consumer Products by Infor CRM

July 01, 2009 - Infor CRM Epiphany helps you make the most of customer interactions and improve your sales, marketing, and service operations in order to increase loyalty, enhance brand preference, and boost profitability.

Infor CRM Epiphany for Hospitality by Infor CRM

July 01, 2009 - Infor CRM Epiphany for Hospitality provides the integrated marketing, customer service, and analytics capabilities hotels, casinos, and other hospitality companies need to deliver exceptional service at every touch point.

Infor CRM Epiphany for Insurance by Infor CRM

July 01, 2009 - The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.

Infor CRM for Travel & Leisure by Infor CRM

July 01, 2009 - Enterprising companies in travel and leisure are using Infor CRM for Travel and Leisure to create a continuous customer dialogue and deliver the highest impact offers at the moment of interaction across business units and channels.

Infor CRM Interaction Advisor by Infor CRM

July 22, 2009 - Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.

Infor Permission-based Marketing Campaigns by Infor CRM

July 22, 2009 - Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.

Informatica 9. Transform your business. Transform your world. by Informatica

October 15, 2009 - This webcast will show you how to access and deliver relevant, trusted data to your business to drive competitive advantage. Discover how to get business and IT on the same page, make data quality issues a thing of the past and leverage SOA effectively.

Innovative Marketing Strategies for Individual and Personal Lines Insurers by Infor CRM

July 22, 2009 - In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.

Innovative Tactics to Improve Your Channel Business by Dell, Inc.

September 29, 2009 - Attend our free virtual trade show "Innovative tactics to improve your Channel business," with your partners at Dell, Microsoft, and Intel — along with technology and Channel industry experts Zeus Kerravala and Heather Clancy.

Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge

May 01, 2009 - Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise.

InstallShield 2010 Premier Edition Download - Free Trial! by Flexera Software

October 28, 2009 - Software installation failures frustrate customers and increase a software company's support costs. But the more complex your application's installation requirements, the more difficult it is to build a reliable, professional installer.

Integrated VM Data Protection from Dell by Dell, Inc.

August 24, 2009 - Today, new levels of automation and integration between VMware and Dell EqualLogic arrays are now available to protect the entire virtualized infrastructure. Dell EqualLogic PS Series virtualized iSCSI SANs have been a popular storage choice in VMware-based environments.

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox

March 02, 2009 - This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.

Intel-Powered Dell Server Solutions for PartnerDirect Partners by Dell, Inc. and Intel

October 07, 2009 - In recent years, server technology has taken an enormous leap forward, thanks to the incredible advances from Dell's engineering teams and Intel's introduction and evolution of Xeon® processors. No matter what IT challenges you are helping your customers to solve, you'll find the answer with Dell and Intel.

Intelligent Decisions: Enhancing Processes with Business Rules and Predictive Models by SPSS Inc. Worldwide Headquarters

March 05, 2009 - Learn how your organization can integrate analytics with business processes to become a Predictive Enterprise that employs insights to make intelligent decisions. This webinar will show you the fundamentals of combining industry knowledge and business rules with powerful analytics to improve revenue generation and business performance.

Intelligent Secure Cloud Archiving for Application Data by Iron Mountain Digital

October 15, 2009 - Iron Mountain’s Archive Services Platform API provides developers with the ideal remedy to take control of their data archiving challenges. A Web services interface allows developers to easily integrate their data-intensive applications, using almost any programming language, with Iron Mountain’s ultra-secure, highly scalable archive.

Intercepting Interference by Motorola, Inc.

September 01, 2009 - Motorola’s industry leading wireless broadband expertise helps to substantially reduce the effects of interference for point-to-multipoint wireless access and distribution networks in both licensed and unlicensed frequencies. This solution paper gives the details.

Introduction to CloudController by InContinuum Software

September 01, 2009 - Watch this webcast to learn how to design a cloud-based services platform from your virtual infrastructure to improve operational efficiency. Discover a Web-based application that automates virtual configuration, chargeback, provisioning and deployment. Learn how to set-up multi-level user hierarchy to enhance IT security.

Introduction to Microsoft Dynamics CRM Online by Microsoft

September 09, 2009 - This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.

Introduction to Requirements - The Critical Details That Make or Break a Project by Global Knowledge

December 10, 2008 - This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.

IP Address Management Webinar by Infoblox

April 06, 2009 - Check out this webcast, which discusses the problem of flat budgets, rising costs, and competing priorities, and explains how automating core network services has proven to be a helpful solution.

IP Telephony without Migration Migraines by Cisco Systems, Inc.

October 02, 2009 - Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.

Iron Mountain Solves Data Protection Problems by Iron Mountain Digital

August 01, 2009 - The Gas Operations Division of Airgas has an extensive staff of mobile sales representatives and field technicians. IT was concerned about protecting vital business data on laptops. Airgas uses Iron Mountain Off-site Tape Vaulting to securely store tapes. IT found it had the features he needed to protect employee laptops properly.

Is Your Network Ready for VoIP? by Blue Coat

December 02, 2008 - This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.

Is Your WLAN Helping You Comply with Security Guidelines of the PCI Standard? by Hewlett-Packard Company

August 29, 2008 - This white paper provides an overview of security threats in a wireless LAN (WLAN) environment, many of which go unnoticed. It discusses how HP ProCurve can help you deploy a secure and managed Wi-Fi infrastructure that can defend itself against wireless threats and help you comply with PCI guidelines.

It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation

September 19, 2008 - This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

ITIL for the Real World by Numara Software

January 06, 2009 - This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.

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