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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft

July 25, 2008 - After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

Lean IT: The Time for Transformation is Now by CA

August 01, 2009 - Many institutions are investigating opportunities to create more value for customers by eliminating or reducing non-value-adding activities. Lean processing, long a staple in manufacturing, provides this opportunity for increasing efficiency within financial services.

Learn how to Enhance your Online Customer Relationships by Actuate

May 05, 2009 - To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention.

Leicester City Football Club Video Case Study by Microsoft

July 24, 2009 - Watch this informative video case study and learn how Leicester City Football Club leveraged Microsoft Dynamics CRM Database to enhance player adminstration, performance analysis, injury prevention, and much more!

Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters

May 31, 2007 - As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.

Leveling the Field: Powerful Software Solutions for Midsize Companies by Oracle Corporation

February 25, 2009 - This paper highlights the value and benefits Oracle partners bring to IT implementations through the global Accelerate program - fixed-scope/fixed-price approach that ultimately lowers costs to customers and speeds time to value.

Leverage ERP for Sales & Operations Planning by IFS

January 12, 2009 - Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.

Leveraging A Demand-Driven Manufacturing Model To Enhance Profitability by SYSPRO

October 09, 2009 - This paper discusses the fundamentals for successful demand-driven fulfillment manufacturing, including optimal channel and customer relationships, informed online buying and selling, flexible product configuration and order fulfillment and integrated operational infrastructures.

Leveraging SUSE Linux Enterprise and HP Platforms for Business-Critical Workload Deployments by Hewlett-Packard Company

July 23, 2009 - This IDC White Paper takes an in-depth look at the use of Linux as a commercial solution in business-critical environments. It offers a deeper review of SUSE Linux Enterprise (SLE) and HP's portfolio of standards-based server solutions.

Leveraging the Talent Supply Chain for a Competitive Advantage by SAP America Inc

January 01, 2007 - This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains.

Load Testing 2.0 - The Next Generation of Load Testing for the Web 2.0 World by Gomez

July 09, 2009 - Read this paper to learn why Load Testing 2.0 solutions are needed and who benefits. Learn best practices to get business value out of advanced load testing features, the limits of load testing 1.0 solutions, how today's approach complements existing 1.0 solutions, and what factors are important for selecting successful Load Testing 2.0 solutions.

LogRhythm 3-Minute Product Demo by LogRhythm, Inc.

September 09, 2009 - This 3 ½ minute overview will give you an introduction to the LogRhythm solution and how it empowers organizations to comply with regulations in audit, secure their networks and optimize their IT infrastructure.

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation

March 18, 2009 - Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.

Lumension Vulnerability Management - Automating the Vulnerability Management Lifecycle by Lumension

November 01, 2008 - Learn how Lumension Vulnerability Management enables organizations to mitigate their critical risk by integrating the five phases of vulnerability management: discovering assets, assessing vulnerabilities and misconfigurations, prioritizing risks, remediating vulnerabilities and continuous reporting.

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