KnowledgeStorm Customer Service - S Listing of Enterprise Software and Services

Customer Service

HELP|

HOME

	Search by:		Search
		Advanced Search >	Search

	A \| B \| C \| D \| E \| F \| G \| H \| I \| J \| K \| L \| M \| N \| O \| P \| Q \| R \| S \| T \| U \| V \| W \| X \| Y \| Z \| 0-9
	S Listings: Result Page 1

Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales by Oracle Corporation

September 19, 2008 - This white paper examines research that reveals how sales and marketing professionals who use collaboration and Sales 2.0 tools gain a competitive advantage over their peers who do not use them.

Sales and Marketing: The New Power Couple by Microsoft

December 01, 2008 - This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP America Inc

March 01, 2007 - Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.

Sales Order Management Solutions: Perfect Order Fulfillment for Wholesale Distributors by SAP America Inc

August 07, 2009 - In today's wholesale distribution business climate, order management is crucial to corporate success. Read how the right software support can introduce superior end-to-end order management performance into your organization to make the critical difference.

Samsung Electronics France Reduced DSO and Improved Invoice Tracking with Esker DeliveryWare by Esker Inc.

July 10, 2009 - When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking.

SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America Inc

June 02, 2009 - Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency.

SAP® Business All-in-One Fast-Start Program: Creating Affordable, Flexible Solutions for Faster Value by SAP AG

February 08, 2008 - The SAP® Business All-in-One fast-start program enables you to configure a solution online, obtain an estimate of costs, and implement the solution quickly and cost-effectively. It delivers rapid time to value and lets you tailor the solution to meet your changing needs, protecting your long-term investment.

Scandinavian Airlines Modernize Business Intelligence Capabilities While Lowering Costs by Re-using Existing Applications by Micro Focus UK

October 27, 2009 - Headquartered in Stockholm, Sweden, Scandinavian Airlines (SAS) is the largest airline in Scandinavia. SAS need to provide better business intelligence reporting and improved adhoc analysis capabilities by providing real time data access while reducing costs.

Schneider Electric Improves System Availability and Boosts Corporate Confidence in IT by Compuware Corporation

July 16, 2009 - Dave Patzwald, CIO of Schneider Electric's North American Operating Division, was given a direct challenge to "fix the systems availability issue." Find out how he brought the facts to the table, allowing Schneider's IT team to get the right people in the room, identify root causes of problems and communicate effectively with business customers.

Sea Star Line, LLC: Clear Sailing for Inbound Document Workflow by Esker Inc.

July 13, 2009 - Read this case study to learn how Sea Star Line worked with Esker Professional Services to help implement Esker DeliveryWare as their solution and the benefits that resulted from Sea Stars decision to use Esker DeliveryWare, which includes better visibility, productivity, and time and cost savings.

Securing Data Stored On Tape With Encryption by Quantum Corporation

July 01, 2009 - With companies storing data for longer periods of time to meet compliance regulations and business best practices, the inherent risk of a data breach is growing significantly. Organizations should develop sound encryption key management processes to minimize administrative overhead and maximize the value of data encryption.

Securing Laptops with Full Disk Encryption by PGP Corporation

February 16, 2008 - Read this paper to learn about the driving factors behind the increasing use of laptops in business activities, the data and information security issues associated with laptop systems, the overall benefits and challenges of encryption, the overall benefits of full disk encryption, and PGP Corporation's highly effective approach.

Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity by CSSI

December 15, 2008 - Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.

Securing Sensitive Information: An Examination of Information Security Issues, Methods and Securing Data With LTO-4 Tape Drive Encryption by Hewlett-Packard Company

July 21, 2009 - Each month many companies, big or small, well known or unknown, experience a data security loss with the potential exposure of thousands to millions of sensitive customer or employee records. This brief examines cryptographic methods, specifically tape data encryption, to combat such security losses.

Securing the Flow of Information: Software as a Service and Your Confidential Data by Esker Inc.

July 17, 2009 - This paper outlines key aspects of information security companies should look for in SaaS solutions to protect information and ensure business success, focusing on three essential elements instrumental to achieving this goal: data privacy, access control and business continuity.

Securing Virtualization in Real-World Environments by IBM

June 25, 2009 - This paper examines many of the concerns associated with virtualization and describes how the breadth of security experience, focused under the IBM Security Framework, helps customers better understand and prioritize these risks, and helps build a strong security posture that positions organizations to reap the full rewards of this technology.

Securing your Web based infrastructure: Essential concepts for PKI deployment and best practices for life cycle key management by Thales

August 13, 2008 - This paper discusses the benefits unique to deploying the integrated solution of the Windows Server 2008 PKI and the nCipher nShield and netHSM hardware security modules(HSM). This includes the essential concepts and technologies used to deploy a PKI and the best practice security and life cycle key management features provided by nCipher HSMs.

Security Explorer for Exchange Version 7.0.2 by ScriptLogic Corporation

April 10, 2009 - Financial records, human resource data, customer profiles and more are just a few of the content types that could get in the wrong hands if the appropriate security controls are not in place.

Security in the Call Center: Verifying Customer Identities without the Inconvenience by RSA, The Security Division of EMC

September 18, 2009 - Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 29, 2009 - Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.

Self-Service That Really Serves by Oracle Corporation

June 10, 2009 - To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.

Server Virtualization - Windows Server Virtualization in Windows Server 2008 Product & Technical Overviews by SHI

October 16, 2009 - Server Virtualization means more than server consolidation. Microsoft Windows Server can help your organization improve network reliability, scalability and security.

Service Availability Tool by Fluke Networks

November 04, 2009 - The Service Availability Tool helps network technicians and administrators verify and troubleshoot network services quickly and easily. With the Service Availability Tool you can quickly verify service port status, measure response time, run TCP trace routes, and more.

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc

June 15, 2009 - The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software

November 10, 2008 - Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.

Setting Policy: Network Security Policies Speak to Types and Levels of Protection by CDW Corporation

March 16, 2009 - A well-run business needs a written IT security policy setting forth the use and administration of IT assets. Read this paper to learn the essentials of defining and implementing a security policy for your organization.

Seven steps to achieving better requirements engineering in your organization by IBM

March 31, 2009 - Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking.

Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation

January 26, 2009 - With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.

SheepDog Builds a Profitable IT Services Business Around Google Apps by Google Apps Authorized Reseller Program

September 23, 2009 - See how SheepDog used Google Apps to capitalize on growing business opportunities for advanced cloud computing solutions, generate both one-time and ongoing revenue streams, and build a lucrative and sustainable business model.

SiliconFS™: The BlueArc® Filesystem by BlueArc Corp.

July 02, 2009 - The BlueArc Filesystem, SiliconFS, is the engine which drives the entire architectural platform forward. The filesystem is the foundation which enables greater performance and scalability for the entire platform. This document describes to the latest version of SiliconFS.

Simple, Affordable Disaster Recovery Automation in the Virtualized IT Datacenter by Dell, Inc.

May 13, 2009 - In this session, we will review the latest advancements in protecting against disaster in virtual environments and highlight real-world customer experiences.

Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc. by BMC Software, Inc

October 29, 2009 - Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.

Simplify Oracle CRM On Demand Integration by Cast Iron Systems

February 23, 2009 - Oracle CRM on Demand solutions offer tremendous benefits like rapid implementations, ease-of-use and subscription pricing. SaaS adoption is increasing so the need to integrate between such products and backend applications is critical to rapidly realizing the full benefits of the solution. Read this paper for more.

Simplify Software as a Service (SaaS) Integration by Cast Iron Systems

January 18, 2008 - Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.

SOA Best Practices and Design Patterns: Key to Successful Service Oriented Architecture Implementation by Oracle Corporation

April 03, 2008 - There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled.

Social CRM Comes of Age by Oracle Corporation

April 01, 2009 - Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.

Software as a Service Dramatically Improves CRM Success by Oracle Corporation

February 01, 2008 - Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.

Software Quality is Not Just a Checkbox: Automate Java Software Quality and Security Testing with CodePro AnalytiX™ by Instantiations

September 01, 2009 - Watch this webcast to view a virtual tour of CodePro AnalytiX™ to see the power of automating Java software testing throughout your Eclipse-based development project. You will also learn how to automate Java software quality and security testing from each developer’s desktop or during your nightly build.

Solaris ZFS File System Features and Enhancements in the Solaris Operating System for Enterprise Users by Sun Microsystems, Inc.

November 27, 2008 - Solaris ZFS file system helps companies take advantage of open storage platforms, enhance data services, and ease administration, as evidenced by many Sun customers worldwide.

Sole-sourcing BI from your ERP vendor: IT convenience or strategic business decision? by IBM

July 01, 2009 - Datamonitor surveyed 100 SAP customers to understand the implications of sole-sourcing. Read the survey findings and learn the trends and behaviors associated with sole-sourcing BI from ERP vendors.

Solution Brief: Achieve and Maintain Compliance with Configuration Control Solutions by Tripwire, Inc.

December 22, 2008 - Achieving and maintaining compliance tops the list of ongoing IT projects for many organizations ranging from small regional companies to giant multinationals. Read this brief document to learn what Tripwire solutions have to offer.

Solution Guide for Oracle RAC 10g and Linux NFS on Dell NX4 by Dell, Inc.

December 01, 2008 - This solution guide provides an overview of the architecture, best practices, and implementation strategies for Oracle RAC 10g for Linux stored on Dell NX4 arrays over NFS developed by the Dell NAS Product Validation group.

Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft

June 29, 2007 - Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...

SOX, GLBA and HIPAA: Multiple Regulations, One Compliance Solution by Tripwire, Inc.

August 24, 2009 - SOX, GLBA and HIPAA share a common regulatory compliance thread - the need to use automation to ensure continuous compliance with required IT controls. View this webcast for an overview of each regulation. Also, gain an understanding of the capabilities an organization must have in place to address these requirements.

Spotfire for CRM: Supercharge Your Sales and Marketing Analysis by TIBCO Spotfire Division

September 11, 2009 - This webcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.

SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses by SPSS Inc. Worldwide Headquarters

February 12, 2009 - Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data.

SPSS Text Analysis for Surveys™ 3.0 - Specifications by SPSS Inc. Worldwide Headquarters

May 05, 2009 - Use SPSS Text Analysis for Surveys to categorize text responses whether you conduct surveys to support business, education, or government decisions, or for your academic research. No matter your field, you now have a way to combine your qualitative and quantitative analyses using a single advanced but easy-to-use desktop software program.

SPSS’ Solution for Surveys saves publisher $20,000 annually without consultants by SPSS Inc. Worldwide Headquarters

May 01, 2009 - Aspen Publishers Inc. was able to complete two benchmarking surveys more efficiently and save $20,000 per year without the help of outside consultants by using SPSS for Windows, SPSS Data Entry Builder, and SPSS Data Entry Station. Read this case study and find out how they did it.

SQL Server 2008: What to Expect by Global Knowledge

December 10, 2008 - Microsoft SQL Server 2008 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data.

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft

April 18, 2008 - Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..

State of Internet Security: Protecting the Network by Webroot Software, Inc.

October 30, 2009 - Spyware, viruses and other malware transported via Web sites represent the most serious data security threat to companies today. Companies need to proactively leverage technology and appropriate business policies to protect themselves, their customers and their employees from the threats presented via the Web. Read on to learn more.

Step Up Your Strategy – Fine-Tune Use of Storage Availability Processes as a Part of a Business-Continuity Plan by CDW Corporation

September 08, 2009 - Business continuity (BC) and disaster recovery (DR) should be major components of any risk-management strategy. After all, no business wants to be caught unprepared for unforeseen events such as floods, fires, terrorist attacks, power outages or other disturbances. That's why planning and regularly testing BC and DR programs is essential.

Steps Data Architects Should Take to Improve Developer and DBA Collaboration for an Easier Project, a Better Product and a Stronger Team by Embarcadero Technologies, Inc.

September 10, 2009 - This paper will take a look at some of the problems that project data and process architects face in working with other IT roles as well as seven easy and inexpensive steps they can take to ensure a collaborative team environment.

Sterling Commerce: Managed Services by Sterling Commerce

September 01, 2009 - Sterling Commerce Managed Services include Business-to-Business (B2B) integration solutions, allowing trading organizations to interact with each other across a secure network. Long considered as only appropriate for large organizations, Sterling Commerce Managed Services provide organizations of all sizes with the ability to trade and collaborate.

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP America Inc

February 01, 2008 - Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.

Still Transporting Your EDI Data the Same Old Way? Get Up to Speed and Move Data Faster and Better. by DataDirect Technologies

October 21, 2009 - This webinar demonstrates how DataDirect's Data Integration Suite can help automate mission-critical EDI transactional processing for a variety of commercial industries.

Storage Evolution: Leveraging and Revolutionizing your Storage Network by Sun Microsystems, Inc.

June 08, 2009 - It's been estimated that Open Storage architectures will make up just under 12 % of the market by 2011, fueled by the industry's need for more scalable and economic storage. The following podcast will present the ideas and strategies of Open Storage and the key benefits it delivers to storage architectures.

Strategic QA: Steps to Effective Software Quality Assurance by IBM

July 01, 2007 - This whitepaper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning.

Streamline Your Business, Accelerate Your Growth: Using an Affordable Application Built for Small Businesses by SAP AG

October 26, 2009 - The SAP® Business One application offers a single, affordable way to manage your entire business – from sales and customer relationships to financials and operations. Designed specifically for small businesses, it helps you streamline processes, act on timely information, and accelerate profitable growth.

Streamlining the Collection of Shipping, Manufacturing and Warehouse Data with Gemini for SAP® by TAKE Supply Chain

October 14, 2009 - Read this paper to learn how Gemini for SAP®, from TAKE Supply Chain, allows manufacturing and distribution personnel to perform complex transactions and data entry. Read on to learn how streamlining the collection of shipping, manufacturing, and warehouse data can greatly reduce errors and increase visibility and profitability.

Sun Business Intelligence Solution for Web Infrastructure by Sun Microsystems, Inc.

October 09, 2009 - The combination of Sun Open Storage and the commercial open-source Infobright data warehousing and Pentaho business intelligence and ETL software packages dramatically lowers the cost of entry and simplifies deployment of a powerful, sophisticated BI infrastructure.

Sun Products Test Drive - Try and Buy by Sun Microsystems, Inc.

December 10, 2008 - Sun's free product trials give you the opportunity to test the very latest Sun Open Storage products and solutions for your business: absolutely free for a full 60 days, with full technical support.

Sun Storage and Archive Solution for HPC by Sun Microsystems, Inc.

November 27, 2008 - This article is intended for IT managers and storage architects familiar with HPC applications and data requirements in the organization.

Supply Chain Cost-Cutting Strategies: How Top Process Industry Performers Take Radically Different Actions by SAP America Inc

January 23, 2009 - To avoid a 7.96% increase in logistics costs, companies should follow the roadmap of Best in Class companies, which have been able to reduce costs or keep them flat via supply chain transformation.

Supply Chain Cost-Cutting Strategies by SAP AG

August 07, 2009 - Maintain operational efficiency while cutting supply chain costs with new approaches, technologies, and methodologies. Third party logistics providers, radio frequency identification rentals, and attribute-based demand planning can help you reduce supply chain costs and boost customer satisfaction.

Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty by Pivotal CRM, a CDC Software solution

February 20, 2009 - This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.

Surviving and Thriving in the Customer-Driven Age by Oracle Corporation

September 19, 2008 - The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.

Sustainability Matters: Why - and how - business is widening its focus to consider the needs of stakeholders by Oracle Corporation

December 01, 2008 - This white paper demonstrates how running a responsible business and high levels of performance do not have to work against each other. And it makes a case for why sustainability issues should simply be part of a company’s overall performance management practices.

Sustained Growth Through Operational Excellence by SAP America Inc

June 02, 2009 - Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts.

Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model by Microsoft

July 22, 2008 - Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.

Sybase Raises the Bar on Database Replication: Offerings Focus Strongly On Performance, Reliability, and Heterogeneity by Sybase, Inc.

July 31, 2009 - This report presents all the features and functionality of the Sybase Replication Server, such as support for real time, bi-directional movement of data, conflict resolution, optimized resource utilization, and heterogeneous data sources. Read this report to learn all the advantages that the Sybase Replication Server can have for your organization.

System Integrator Slashes Retrofit Price While Adding Value with AutomationDirect Products by AutomationDirect

May 01, 2008 - CorrTech was able to reduce mechanical complexity and increase flexibility of the machine's bundle pusher assembly with the addition of the GS series AC variable speed drive and Marathon inverter duty motor.

The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

Featured Companies | Get Listed on KnowledgeStorm | About KnowledgeStorm | Help
Solution & Research Index
Recent Searches: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25
Customer Service is a part of the KnowledgeStorm Network.

KnowledgeStorm is brought to you by TechTarget, the most targeted IT media.
Copyright © 2009 KnowledgeStorm and TechTarget. All rights reserved. Privacy Statement - Terms of Use

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.


TechTarget Corporate Web Site \| Media Kits \| Reprints