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Overview: Founded in 1991, Numara® Software, Inc., (formerly Blue Ocean Software), is a global provider of service desk management solutions for IT and support professionals who need to simplify and gain control over their increasingly complex environments.
KnowledgeStorm's detailed company reports contain important information including: stock symbols, company size, addresses, and more. You may access this additional information about this company by viewing one of the detailed solution reports or research abstracts listed below.
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Solutions offered by Numara Software
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Research offered by Numara Software
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Achieving Service Excellence Across The Enterprise by Numara Software
. February 01, 2009 - Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
Help Desk vs. Service Desk: Which One is Right for You by Numara Software
. March 05, 2009 - This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
IT Managers Struggle to Make the Right Service Desk Choice! by Numara Software
. December 16, 2009 - Dynamic Markets Research Demonstrates that Nearly All IT Managers' Service Desk Solutions are Creating Cost Headaches Beyond the Basic Purchase Price.
ITIL for the Real World by Numara Software
. January 06, 2009 - This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
Numara Track It! - Change Management Webinar by Numara Software
. June 08, 2009 - The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
Practical and Flexible Business Process Automation with Numara FootPrints 9 by Numara Software
. February 19, 2009 - In today's economic climate, products that enhance operational efficiency are more essential than ever. By leveraging a single, highly adaptive, centralized system to track and automate multiple business processes, you can maximize productivity, reducing support costs and increasing quality of service across your entire business.
Practical and Flexible IT Service Management for the Real World by Numara Software
. January 06, 2009 - This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
Take Control of Your Assets and Take Control of Your Costs by Numara Software
. November 04, 2009 - In this webcast, you will see how you can take control of your IT costs by effectively managing your assets with Numara Asset Management Platform (NAMP). You will learn how NAMP automates your resource-intensive IT asset management challenges so you can improve compliance, improve customer satisfaction, reduce risk, and optimize your investments.
The Friendly Face of IT: User-friendly IT Management by Numara Software
. January 06, 2009 - This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
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