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Your search for keyword: Examples Of Gap Analysis On Customer Service returned 751 results.
 
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Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM

December 31, 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Filling the Gap: Embedded Business Intelligence as an Additional Revenue Stream by LogiXML

October 08, 2009 - (Free Research) BI capabilities are becoming a must-have for independent software vendors. But customers and prospects are no longer satisfied with basic home-built solutions and offerings from legacy vendors.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bridging the Gap Between Change Activity and Change Management: Real Time Accountability and Change Prevention by McAfee, Inc.

August 17, 2009 - (Free Research) Check out this paper to learn about McAfee Change Control, an operational-friendly, low-touch and low overhead software that can be deployed on a wide range of hardware platforms. McAfee Change Control provides change control on servers, network devices (including switches, routers and firewalls), and databases.
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Catalyst XPS - The Solution for Cross-Carrier Small Parcel Shipping From the SAP® Environment by CDC Global Services - Catalyst

September 15, 2009 - (Free Research) This white paper will discuss Catalyst XPS, a tool that can integrate information from all the major small parcel carriers into one view, fully integrated with SAP. Catalyst XPS can save customers money and improve customer service, without creating an additional maintenance burden on their internal IT team.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Value-driven product management: Six keys to product success by IBM

January 01, 2009 - (Free Research) This paper explains how assessment, alignment, achievability, accessibility, agility and accountability, the six key concepts of value-driven product management, can be applied to create a repeatable process for developing successful products.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategic QA: Steps to Effective Software Quality Assurance by IBM

July 01, 2007 - (Free Research) This whitepaper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent

March 26, 2009 - (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning with HP Integrity servers for SAP with Windows Server 2003 by Arrow ECS HP Group and Intel

October 01, 2007 - (Free Research) Companies face numerous challenges when managing and integrating information across enterprise business processes. Companies frequently choose an Enterprise Resource Planning (ERP) solution to fulfill business requirements. The leading ERP applications with the greatest market share are the mySAP ERP and SAP R/3 industry solutions from SAP AG.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliant Manufacturing Operations In Life Sciences Companies by SAP America Inc

June 02, 2009 - (Free Research) With compliant manufacturing operations, you can deliver quality products to customers consistently and meet good manufacturing practices regulations at the lowest cost possible - all key to leading the competition. How can you achieve such objectives? With software and services from SAP and our partners.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
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Presentation Transcript: The Power of Universal Patterns and Models for Master Data Management by Embarcadero Technologies, Inc.

October 19, 2009 - (Free Research) In this presentation transcript featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to improve management flexibility. Gain insight into various modeling choices to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns.
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Managing Third-Party Compliance by Embarcadero Technologies, Inc.

September 11, 2009 - (Free Research) In this podcast featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to meet changing information compliance regulations. Gain insight into various modeling options to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns.
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The Power of Universal Patterns and Models for Master Data Management by Embarcadero Technologies, Inc.

September 11, 2009 - (Free Research) In this webcast featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to improve management flexibility. Gain insight into various modeling choices to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Introduction to CloudController by InContinuum Software

September 01, 2009 - (Free Research) Watch this webcast to learn how to design a cloud-based services platform from your virtual infrastructure to improve operational efficiency. Discover a Web-based application that automates virtual configuration, chargeback, provisioning and deployment. Learn how to set-up multi-level user hierarchy to enhance IT security.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CRM Your Salespeople Will Love by Oracle Corporation

September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Demonstrating Results for Identity Management in 30 Days: A Customer Case Study by Oracle Corporation

September 2009 - (Free Research) In this webcast, learn how a leading financial services company closed major gaps in their security and compliance programs using an identity management solution. Get details on the design and deployment, as well as how identity management aided in achieving quick results and immediate value.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Closing the Gaps in Enterprise Data Security: A Model for 360 degree Protection by Sophos Inc.

June 2009 - (Free Research) This paper examines the primary data threats that currently concern chief security officers (CSOs) and IT security management within enterprises, and recommends best-practice techniques to minimize and overcome risks to data security. These best practices have been successfully implemented and deployed in organizations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software

November 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to Requirements - The Critical Details That Make or Break a Project by Global Knowledge

December 2008 - (Free Research) This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Increase Quality and ROI with SAP Certification and Training by SkillSoft Corporation

November 2009 - (Free Research) Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Application Lifecycle Management (ALM) software solutions for green IT by IBM

February 2009 - (Free Research) This whitepaper will explore best practices for green IT and how Application Lifecycle Management (ALM) can help companies achieve green IT processes for software application management. Specifically, ALM solutions can help IT organizations reduce energy consumption and costs associated with multi-site software development.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices by LogMeIn, Inc.

September 2009 - (Free Research) This paper features real-world examples from US enterprises on how the benefits of keeping mobile devices functioning without interruption are felt on every level of business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMC's Comprehensive Approach for Building Proven Information Infrastructure Solutions by Wipro Technologies

October 2008 - (Free Research) In this paper, Wipro Technologies focuses on the methodology EMC follows for building its Proven Solutions for organizations of all sizes and domains. This paper also demonstrates the methodology using an example of the solution development process for Microsoft Exchange in physical and VMware environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 5 Challenges in Processing Customer Orders And How To Solve Them by Esker Inc.

July 2009 - (Free Research) This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology by SDL Tridion

June 2009 - (Free Research) This document provides you with the knowledge you need to make the connections between the SDL Tridion Web Content Management solution and its effects on your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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